Real Restoration Doctor customers across our service regions. Filter by location and service category.
"A pipe burst in our basement at 2 a.m. Restoration Doctor had a crew on site inside two hours, mapped the moisture with thermal imaging, and walked us through every drying log day by day. The documentation made our insurance claim painless."
"Hidden mold behind our kitchen wall after a slow leak. Crew built proper containment, ran HEPA negative air for four days, and we passed clearance testing the first time. Very respectful of an older rowhouse."
"After a hurricane band came through, our 14th-floor unit had wind-driven rain in three rooms. They moved fast on extraction, used desiccant dehu's, and kept our HOA in the loop. The Matterport scan helped us prove scope."
"Kitchen fire took out a wall and left soot through the whole first floor. They pack-outed our contents, deodorized, and rebuilt clean. Professional from estimator to project manager."
"Sewer backup into a finished basement on a Sunday night. The crew showed up in full PPE, did the cat-3 protocol, and gave us a clean, dry space we trust. Calm, methodical, and the documentation was thorough."
"Mold under a master bath after a long slow leak. The team's air-sampling and remediation plan was clear, the price was honest, and the rebuild looked better than the original."
"Supply line failure on the second floor of our Georgetown rowhouse. They saved the original hardwood floors with strategic drying, which I did not expect. Excellent communication."
"Sump pump failure during a storm. They were on site in 90 minutes, extracted, set up drying, and provided a full report. Great team."
"Garage fire spread smoke through the HVAC. They cleaned ductwork, treated contents, and managed the rebuild. Trustworthy at a stressful time."
"Main line backup in our guest house. Containment, removal, decon, and verification testing — exactly what we needed."
"Discovered mold during a condo renovation. They scoped, contained, and cleared in under a week with very clean documentation for the HOA."
"Crawlspace mold from years of moisture. Vapor barrier, remediation, and dehu install. Smells clean for the first time in years."
Connect directly with the Restoration Doctor team for your region. Crews are on standby 24/7 with documented response protocols.
